Description
From the brand
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At SwitchBot, we don’t just want you to have a smart home, we want you to experience the smart home lifestyle. Through innovative R&D, we drive full-chain growth from production to sales, creating cutting-edge products that set global smart living trends. With a comprehensive loT software, hardware, cloud service system, and Al, SwtichBot can do it all. So, what are you waiting for? Make it simple with SwitchBot.
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Robot vacuum cleaner
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Mechanical control
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Smart switch
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Home security
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Smart lock
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Improvement of air quality
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Environmental regulation
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Sensor
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SwitchBot Matter Lighting
Michael –
Absolute Beast of a Smart Vacuum!
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The SwitchBot S10 is hands-down the best vacuum I’ve ever owned. It vacuums, mops, and even refills and drains water automatically—total hands-off cleaning! The LIDAR mapping is spot-on, it avoids obstacles like a pro, and the suction power is seriously impressive. Quiet, smart, efficient, and reliable. My floors have never looked better. Worth every penny!
MatthewMatthew –
Update! No longer working and no support
Edit.. robot is no longer working. There is no sign of any support being answered.Will not connect to WiFi now at all.It slowly stopped working over the past 2 weeks. It would leave base station and work for about 5 mins then just shut down in middle of room and not come back online. I would avoid this product due to lack of supportGot this for my parents house which is 1 level and all tiles. It came with lots of fixings for pipes but not enough as I had no way of installing it into the required sink. I had to go and buy additional hardware. I had to learn the difference in plumbing pipes then go and source the relevant part and and install it myself. My trap is a 32mm pipe and not 40mm which is supplied with robot.All that I have left now is to drill the bottom of the cabinet and tidy up the pipes.Robot mapped the house ok apart from reading a fake room through the mirror in guest bedroom.My parents are on holiday so I have the robot working while they are away and I hope my mum is happy to see it when she comes home. Hope that it saves her having to think about cleaning the floors.I noticed that the robot doesn’t mop close to the wall but this won’t be a massive issue as the rotating brush gets right up to the edgeI have a eufy x10 pro which I need to empty and fill the water tanks manually. Interested to see how this performs against it.Will update review once I have it running for a while and see how my mum interacts with it.I have high hopes for this robot.Update….Been running for about 3 weeks now.my mum was sceptical at the start, now said she cannot do without it already. Can feel the difference of the clean floor underfoot.I prefer this robot over my Eufy x10 pro.I lifted the robot to check all the filters and water compartments and was pleasantly surprised at how clean everything was. The only dirt was the scale left in the dirty water compartment.
11 people found this helpful
JackJack –
An almost perfect Robovac with a few tweaks still needed.
EDIT Added photo of modified kickboard to house the robot water station for a more discreet finish.Purchased the S10 after watching this product for many months. The S10 has replaced and mostly exceeded the Ecovacs T8 omni it replaces in my house. The mapping feature is incredibly fast and I have not once had to untangle or rescue the robot after roughly 1 month of ownership. Important to add my household has had a robovac for approx 4 years so we are well trained to make sure cables are tidied away doors are closed if needed and obstacles are moved before cleaning.For me the game changer is the auto fill and empty station which connected easily to my UK plumbing thanks to the washing machine fill and drain connections. The mopping function meets my needs as I understand it won’t completely take over my chores as every few months or so I can give the floors a quick once over. Important point to note is that the mopping does not take place right to the edge. I knew this before buying but understand that won’t suit everyone. The moping however greatly outperforms the vibrating plate style of cloth I have replaced which remains dirty throughout cleaning. I am looking forward to full home assistant integration hopefully before May which would make this review 5 stars.The auto empty and charge station is loud when it operates for roughly 20 seconds to empty the dust bin so be warned if this is in a room you use often. The mop drying however is more like a gentle hum for a few hours after cleaning.Build quality seems solid for the first vacuum in the Switchbot range and the suction is top notch as with most robot vacuum cleaners. So far I have found maintenance to be minimum for the roller brush although I do not have pets. I could not say this for the previous vacuum which accumulated hair on the brush often. I haven’t had issues with a damp mop smell and the robot cleans and dries the mop after every task.Battery life is good for me and the robot is scheduled to clean the kitchen daily and the whole downstairs 3 times a week. 44m2 takes around 45 minutes and has well over 60 percent battery remaining. I use the S10 on multiple floors thanks to a relatively new feature where mopping can take place on floors without a water station connected. The other floor I use it on has mostly carpet with tiles in the bathroom. I had to manually set the floor materials in the map on the app, so that the vacuum would not mop on carpeted areas as it was hit and miss relying on the robot to do this automatically with my high pile patterned carpets. After doing this I have had no issues and my carpets are dry.I have contacted support a couple of times which isn’t always a fast response, response time varies from 2-4 days. Willing to update this review if this changes.For me this is a premium vacuum which is almost perfect. I am however missing not being able to manually control the camera onboard the robot for security when on holiday and the full home assistant integration that the ecovacs t8 omni had. Would love to see mopping to the edges and an extendable sweeper arm to finish off the package nicely.
Joe Stephens –
Constantly amazing sparkly floors
To be honest I wanted to get the (overpriced) eufy s1 pro, but I got the SwitchBot instead.Many reviews said the cleaning performance was about the same.The roller mop technology is amazing.I love the plumbed in base station, and the fact you can refil the ultra concentrated solution without needing (twice as concentrated as eufy s1), without the plastic waste of a propiotory cartridge.Every day the floors are sparkley clean and I didn’t do anything other than set up a schedule.App could do with a bit more polish, but to be honest once you’ve set it up you can just leave and forget it.Cleans great. And for anyone on the fence about it, just get it. Save yourself the £500 over the eufy and enjoy having clean floors.Big well done for switchbot making loads of technical progress with this machine, without the need to over hype it with marketing and design.I will admit the design is a bit boring, and I would have preferred a black / dark one. Maybe someone can make some vinyl skins or something.Anyway. Love it. I’m autistic and having super clean floors has made such a positive impact on my life – I can’t stand when you get bits sticking to your feet!
4 people found this helpful
Nebuk –
A very expensive and fuss filled brick – s10
This is my second s10. The first I had to return after a week as the battery only lasted about 20 minutes which was confirmed as not right by Switchbot.After 6 months I now just have a brick and ignored support tickets.Issues:The robot won’t dock on carpetThe robot is leaking dirty water during the runThe robot won’t take on clean water (I think limescale killed this and there is no way to descale it)The anti tangle brush keeps tanglingAnd then the final straw, the mop motor has tangled with hair as far as I can see and now won’t turn. This means the robot sits there as a brick that wont run.We have a dog, a cat and two kids, our house isn’t mad and 6 months and a full replacement set of parts as recommended has left us with a brick. Would never buy againLatest update is I am being asked to ship everything back to switchbot which means in plumbing in a mains water supply device. This is 100% not saving me time.
3 people found this helpful
P D Beatty –
Great solution
I’ve held off robovacs for several years due to the perceived hassle of maintaining water / waste stations. Finally this popped up which is to my mind an optimal solution. Supplied with all the bits to plumb it in, which took about 5 minutes under the utility room sink behind the kickboard, with the charging / dry waste station in a nearby cupboard. After that it has been pretty flawless. It has made a noticeable improvement to the cleanliness / tidiness of the kitchen / dining hardwood floors which we now hoover and mop overnight, every night (which we never managed so often otherwise. Manages my deep door bars to the area we used most often, though I still need to make a ramp to access the deepest ones to some other rooms and try the carpet hoovering. Seems pretty clever at avoiding bumping into things and the geofencing in app etc works well. Support have been great with any user questions. All in all I’m pretty impressed, and after my wife’s initial eye rolling she’s now really pleased with ‘Bert’ ! Will update once I get it over the carpets as well.
Richard –
Good vacuum. Mop doesn’t work. Terrible support.
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Firstly, the vacuum side of things is good. It is powerful on hard floors, but the robot itself get easily tangled up in rugs and frequently bumps into furniture.The app is okay, but not at all intuitive and to change certain settings you have to go into some obscure menus.The mop function simply doesn’t work. The robot docks onto the filling station but fails to fill with water. It tries over and over again, but something must be broken. I reached out to Switchbot support, but they respond incredibly slowly and just push you from pillar to post asking you to try different things that make no difference.In the end I contacted Amazon and have initiated a return.It’s a real shame. I wanted this product to work.
One person found this helpful
Fernando J. Garcia –
Robot Vacuum for lazy people
Amazing robot vacuum as solves 2 issues. Empty the bin and filling / disposing the water tank. Robot is really smart and navigate the room without any issues. The app is user friendly and with the right hub can be connected to any smart home app though matter
Peter S –
Product mediocre, support and returns process is atrocious.
I have issues with the robot itself. The mopping isn’t great unfortunately. But the main problem is quality and support:Defective brush motor after 4 months of use. It’s been 5 weeks of back and forth with support so far to get a return label. Now UPS are complaining that the invoice value that SwitchBot supplied is not realistic, and they may return or dispose of the robot. Absolutely shocking. Do not buy. I want my money back.Update: UPS are doing a return to sender (I.e. me). SwitchBot reached out to offer me a refund or replacement. I chose refund as I don’t trust this product not to break in the future, and I want absolutely no further dealings with them.In order to get the refund, they want me to send the unit back. Now I haven’t had it back from UPS yet, but how am I supposed to send it to them given their absolute failing the first time around? I hope they see the irony in this. It’s an absolute joke, they can’t even make things right properly.
4 people found this helpful
lukaslukas –
Love my S10, great cleaning and it mops too!
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**Update**I have since been contacted by sales and have received a complimentary 1 year care kit and a replacement S10 in the post that has solved my issue where to mop couldn’t refill with water*.Purchased on Kickstarter for £650. After setting up it’s a great piece of kit that both vacuums and mops without any involvement from the user. It does a decent job of both too and allows you to mop twice cleaning the tiles well. It’s saves me 35mins minutes of hoover and mopping every other day. Wouldn’t go back!*My unit stopped mopping after 6 months, still vacuums perfectly. The support, although prompt, has been slow to resolve! I’ve sent to unit back twice, both times it got returned having never made it to the repair shop. It also got damaged in the process.The S10 vacuum gets a 5 Star, the return process needs some work and app need some streaming.