Description
From the brand


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Our Starter Kits
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Our Add-ons
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Our Basic line
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Auto-Assist
Controls your heating automatically, e.g. if no one is home or a window has been opened. Needs additional subscription, cancel anytime.
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Energy IQ
Part of Auto-Assist. Informs you about the development of your heating costs, also in a monthly comparison.
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What is tado°
tado° Smart Thermostats help to reduce heating costs without compromising comfort. With tado°, each room is only heated when and as much as necessary. This saves energy and costs.
How much can I save?
tado° users save an average of 22% energy when heating, according to internal data. However, individual results depend heavily on factors such as insulation, heating behaviour and other circumstances. However, if you are not satisfied with what you have saved, we’ll return your money.
Mark robinsonMark robinson –
Smart Heating Across the Whole House – A Game Changer
We’ve installed a total of 10 tado° smart radiator thermostats throughout the house – including the bathrooms – and it’s honestly one of the best upgrades we’ve made. With a toddler and a baby in the house, being able to control the temperature in each room individually has been a massive help, especially during unpredictable UK weather.Installation was surprisingly easy. The app gave clear, step-by-step guidance and each valve only took about 10–15 minutes to fit. Once connected, the system worked seamlessly with our WiFi and Alexa.Now, we only heat the rooms we need, when we need them. For example, we keep the baby’s room warm in the evenings but don’t waste energy heating the spare room or hallway all day. The app is easy to use, and we’ve definitely noticed a drop in our heating bill since making the switch.We haven’t paid for the Auto-Assist subscription yet, and to be honest, it still does plenty without it. But we might give it a go next winter to see how much smarter it gets.If you’re looking to save on heating and gain more control room-by-room, I’d absolutely recommend this system.
2 people found this helpful
RachelLeeRachelLee –
Smart in many ways
I’m really very impressed with these Tado X Radiator thermostats. They are extremely easy to install, don’t even need to use an adapter with my radiators. The app setup was also easy, just scan the QR code and the app guides you through the installation process. They are even able to tell you that the air quality of the room is like I.e. is it too humid or even detects if a window is open and would stop heating the room if so.Battery life seems to last very well, Tado estimates that these will last roughly one year .You can tell these are a quality product from the moment you pick them up, they are very quiet in their operation of the radiator valve and the dial has a nice satisfying click to them.Got the pack of 3 which worth out roughly over £50 each for these and would absolutely say they are worth the money.
Amazon Customer –
Not Working Initially as Expected. Fixed Remotely by Tado.
This might be a lengthy review but hopefully will provide an insight into my less than successful experience.I took some time looking at reviews of various smart heating systems before deciding on Tado. I spent £420 on 1 smart radiator starter kit, 1 smart thermostat and 3 smart radiator valves after consulting with Tado on the best setup for my home and required usage. I retained the hot water control via my existing programmer so didn’t need the extension kit.The items are packaged in a style and branding not dissimilar to that of Apple and although are of a plastic finish seem reasonably robustThe online registration and system installation was easy and intuitive, and having a technical background I found it straightforward. I set up three zones, a living room with the smart thermostat and two smart radiator valves as recommended by Tado, a family room with 2 smart radiator valves on both radiators and 1 bedroom with a smart radiator valve. I didn’t want to invest in any more kit until I was sure that it did what Tado said it would.Connection of the internet bridge and pairing of all the components was uncomplicated as was fitting the valves, only two needed the included adapters, (on Danfoss valves.)I set the system up initially on the web interface and then downloaded the Tado App on to my iPhone. Programming the zones for different times and temperatures was simple to do either via the web interface or on the app.So with everything programmed we woke up to a cold house the next morning. The boiler had only fired for a short period. The schedule was set to warm the bedroom and family rooms before the living room which isn’t used until afternoon. Manually starting the living room by increasing the set temperature above the actual recorded temperature then enabled the other zones to warm up in line with the set-point temperatures. Thinking this might have been a one-off I left it but it did the same the next day, cold house in the morning.So it appears that the zone with the smart room thermostat in must be calling for heat before any other zone even though their smart radiator valves are calling for heat.And this is where it all goes downhill with Tado support.I tried throughout the day to call but was unable to get through, just a recording that all agents are busy and to try later (or leave a message.) So I emailed asking for help, and got a response saying that they had made changes to my system (I have no idea what, they didn’t say – and I couldn’t see any changes) to prevent the boiler short firing and not reaching full temperature on first starting and to let them know if it didn’t work. It didn’t so I replied by email but heard no more. I tried ringing but just got the same recorded message.However, they sent me a satisfaction request in dealing with the problem even though they hadn’t and still haven’t fixed it – unbelievable. I now have a response saying they are still dealing with the request for help which will take a few days more.This is not good enough Tado – I’m a new customer with a zone configuration that you recommended and it doesn’t work.Once the system does decide to start up then generally it works fine during the day although there are noticeable variations in the room temperatures before the system turns on the heating again so you can feel the temperature drop and then increase, i.e it doesn’t maintain a comfortable constant temperature. You also need to check the actual room temperature with a separate thermometer agains the Tado set point temperatures and then adjust the offset on which ever device is set to monitor the room temperature.I haven’t tried the Geolocation feature yet or the relationship with Apple Homekit as I’d just like to get it working.So in summary, installation set up, programming and control in principle, very good. Functionality not so good Problem resolution and support poor.Tado if you read this I’d like a resolution please (i.d. 426017) so I can return all the items to Amazon for a refund within 30 days if you can’t fix this for me.EDIT- UPDATE.Tado have now fixed the problem remotely. I have therefore revised my rating.
33 people found this helpful
Nankhunda –
Best investment of recent and not so recent times
Smart control of heating systems was raised in a recent catch-up with some former work colleagues. That got me thinking. After some googling, I happened upon Tado. The reviews I saw were very positive with ease of install was a strong point. I took the plunge and ordered a wired thermostat starter kit, an add-on wired thermostat and 7 smart thermostaric radiator valves. This was to control temperatures in downstairs rooms and have the ability to turn on and off heating upstairs (second wired thermostat).Installation was effortless. The instructions for the wired thermostat were a breeze to follow. Likewise, fitting the thermostatic valves to replace the original thermostatic control units was dead easy.We’ve have the Tado system running for a few weeks now and are massively impressed on how well it performs. Before, we turned the heating on and off based on how hot the Living Room felt, notwithstanding having mechanical thermostatic valves on all radiators. The previous downstairs wired thermostat was at the end of the hall and unaware of air temperatures elsewhere downstairs. Often times we were enduring 25 C+ living room temperatures with an open fire and central heating both pumping in heat.Now with Tado installed, the heating is left on continuously and, thanks to the Rado smart radiator valves, the temperature is regulated to a constant, comfortable 22C. We can also turn off rooms when they are not being used with ease on the Rado app. That would not have happened in the past as it was too much hassle to go to rooms and turn the thermostatic valves to the off position.We are so impressed with its performance, that we’ve ordered a further 6 radiator thermostatic valves to control the upstairs radiators.Final comment – we wish we’d known about this technology before the current energy price crisis and were able to take full advantage over the past year of hight energy costs. Final final comment, our three kids are equally impressed by what they’ve seen and are committed to going down the same route.Can’t recommend this enough.
25 people found this helpful
Certain Ambivalence –
Amazing product really and transformed our whole heating system.
I decided to take the plunge after doing my research. I went or Tado based on the good reviews, apparent ease of installation and value.I now just heat up the rooms/zones where I want or need the heat.In the end I ended up with the starter kit and 9 Smart Radiator Valves and so the cost does add up when you need to purchase that many SRVs.Installation of the actual wireless receiver/controller wasn’t that difficult but in my view is probably outside the knowledge of must DIYers unless you happen to have specific electrical knowledge or background. Fitting the SRVs is easy and I didn’t need to use any of the adapters which is a plus because some of them look a little odd and I’m not sure how well they would fit.Besides that setting up everything through the app is very good. Defining different zones works a treat and you can have different heating schedules for each zone. The app/controller is actually clever enough to not turn on the boiler each time a single SRV calls for heat as that would be very inefficient and also bad for the pump and boiler etc. it tries to optimise this as much as possible which seems to work well.I can also do manual overrides from the app, such as boosting the heat in all rooms or turning them all off. It also notifies me when I leave home asking me if I want to turn all the heating off the save energy. it’s a nice idea but when I leave home it doesn’t meant that everyone else has :). Perhaps Tado will improve this so that all home users can be tracked and also linked to specific heating zones. For example, when my daughter leaves for work, the apps could track this and just turn off the heating in her bedroom.Anyway, great product and would definitely recommend.
18 people found this helpful
Mike N –
Save Money only heat what you use
I installed a Tado system using the starter system which includes the controller and a wireless bridge and thermostat and the motorised valves are essential to get the most of the system. I have been using these for a few years now. If you already have manual TRV valves these can turn off the radiators and control the temperature in every room quite accurately so you only heat what you want. By using the app you can turn on heating remotely when you are returning home so that you will be nice and toasty when you arrive. The app gives so much control and can over time can save you serious money on your gas bill.
P. Stevens –
Avoid. Terrible. Not suitable for UK boilers
I would not recommend the Tado X thermostat, especially if you are in the UK. It’s simply not designed with UK heating systems in mind. After hiring four separate engineers, none of them could get it working because Tado’s customer support needed to enable specific functionality in the background. This is not something the manual or setup process makes clear, and it’s completely unsuitable for self-installation. If trained professionals can’t figure it out, what chance does the average homeowner have?Adding to the frustration, many of the advertised features require an additional subscription, which is not made obvious when purchasing the product. It feels like a hidden cost trap.Customer support was a nightmare. I dealt with one representative, Victoria, who was dismissive and unhelpful. Instead of resolving my issue, she repeatedly closed the support requests without activating the necessary backend functionality to make the thermostat work in the UK. Their support system is slow, dismissive, and utterly unhelpful.After countless hours wasted, I gave up and returned the Tado X to Amazon. I replaced it with the Drayton Wiser, which is a dream by comparison. It’s specifically designed for UK boilers, requires no wiring, and can be installed by anyone. It’s so straightforward that you don’t even need an engineer—something Tado could never claim.Save yourself the headache and skip the Tado X. There are much better options available.
8 people found this helpful
KBKB –
Great system
Living in a 80’s detached house where wind seems to hit it constantly, and with 15 rads, I finally caved in to the Tado V3+ kit…and do not regret it.I bought the stat and two 4-pack’s of smart valve heads locally and set them up. I had some teething issues with connection dropping out between the bridge and boiler receiver, but since buying a 3d printed “bridge holder” from Amazon, the connection has been pretty stable. I have read about some with large distances between the boiler and bridge, and having thick walls causing comms issues.I have three toilets and a cold porch, so opted to keep the valves on them as standard lockshields, the way I have set it up is that these four always come on in addition to any smart rads calling for heat. This works for me as they are small single panels or towel warmers, and provide ambient warmth in places it is needed (best practise is to have some rads without thermostatic control anyway).I bought three smart TRV’s for £112 on Amazon, this means I have 11 in total. Having set them up individually in the Tado app with schedules, I find it fantastic as I am not potentially warming 15 rads like I did before with a standard wireless stat set to a specific temperature in one room.It also helps with speed of warming because now the required rads heat up faster as less rads are calling for heat, prior to this some of my rads took ages to warm up even with me balancing the system as best I could.I have tailored the schedule so the kids rooms aren’t being heated when they are at school, or the wife’s work room is not actively heating overnight, weekends or during her office days etc.I have targetted what rooms need what heat, at what times. Then with time I started to see where the heating manifold is and what rooms help heat others, so a little fine tuning here and there has helped even more with reducing usage.Overall, I believe I am saving over 10% in usage versus a traditional stat, but in reality I am warming less areas at a time, and the rooms requiring heat at certain times feels warmer as a result.I fitted this kit in October so expect by the end of the following winter I’ll have at least broken even on my outlay.Easy to fit to most standard TRV’s, with 1.5 x 30mm thread. There is a list on the Tado website of what fits directly. I have changed 1-2 older valves to Drayton 15x15mm ones so I can fit them without use of any adaptors.It only takes a moment or two to fit the smart head onto a compatible valve body, and initialise it.Each head takes two AA batteries, it gets easier to change after the first time. I am using decent LR6 alkaline batteries, and expect they’ll need done 1-2 times a year.I have parental locked the heads from manual use, but if you don’t have kids in the house then twisting the head to the desired temp is a nice little way to boost heating in a particular room.Tado had an offer for a years free access to advanced features like geofencing and open window detection. Geofencing is great for automatically turning down the heating when no users of the app are detected within a close range. Absolutely brilliant if you have a wife who doesn’t make any adjustments via the app when the house is empty all day…Overall, it can be an expensive system to set up and might be a bit daunting for some, but read up as much as you can. I can’t see it being a regretful decision to install these for most people in more modern houses or with large systems.
6 people found this helpful
TheFern –
Good hardware with great potential, but anti-consumer API limits and cloud lock-in
I’ve been a Tado user for several years (I have 17 V3+ devices, so a serious investment) and currently pay for Auto-Assist (I use their geofencing, the window-open detection is not worth it, but also augment it with per-person/per-room geofencing via Home Assistant). The system has saved me significant energy and money, and I was bought in enough to help other users on their community forum and recommend it to anyone who asked. However, there are some major concerns that potential buyers should understand:• Flaky communication and hardware reliability. The Internet Bridge is the single point of failure for all TRVs, heating and hot-water control. In larger installations it often loses connection with one or more of the other devices, and when the bridge drops out there is no fallback. Essentially you’re left with cold rooms and cold water (water can still be manually boosted but typically I only notice once having the cold shower) until it reconnects. On a practical note, I’ve mitigated some of the bridge-to-device reliability issues by adding a passive aerial to the Internet Bridge – a simple tip I’d have shared on the old community forum.• Cloud-first design and limited local control. Tado openly admits that its REST API was never “official” and that most functions rely on their cloud. They offer local access via HomeKit for V3/V3+ and Matter for Tado X, but even the company acknowledges that important features such as domestic hot-water control and returning TRVs to auto remain cloud-only. In practice, if your internet connection is down you lose the ability to adjust schedules or control hot water – not ideal for a “smart” heating system.• API restrictions and anti-consumer moves. Tado has recently (Sept 25) announced a daily cap on their cloud API calls: 100 requests per day without Auto-Assist and 20,000 per day if you pay extra. They frame this as “fair use” and a response to high server costs, but even long-time supporters consider the free tier unusably low (their own web page and app can use that limit in minutes), and the 20,000 limit is likely limiting too for heavy home-automation users. Meanwhile, HomeKit integration is limited and can’t control hot water, so the only way to get that information is by polling the cloud API – which is exactly what these new limits make impossible.• Closure of the community forum and variable support. Tado recently shut down its customer forum. From the outside, it looks like this was because they didn’t like the volume of complaints. They point users to support and sure, there’s a channel on Reddit, but from a customer experience point of view, their official channel was great support for new and existing users with strong peer-to-peer knowledge sharing alongside Tado’s own staff.There’s a long discussion here showing the depth of community frustration (ironically started by Tado themselves) on GitHub if you search for home-assistant issue 151223ConclusionDespite my frustrations, I still believe Tado has the potential to be the best smart-heating platform. What would restore confidence for me is a rethink of the API strategy. A daily free quota of 100 calls is unrealistic for households with multiple valves and thermostats, and the paid tier with a limit of 20,000 is also unreasonably low. I urge Tado to raise the limit to a level that reflects real-world usage and to provide a properly documented local API so customers aren’t beholden to cloud uptime and are protected from any future failure of Tado’s cloud (including insolvency). At the very least, extend HomeKit or Matter support so that critical features like returning a TRV to “auto” and controlling hot water are available locally. These changes would reduce server load (which Tado cites as the reason for the current restrictions) and make the platform more resilient.Overall I feel one star would provide the sharpest feedback to Tado, but I will go with two. It would have been at least four before the API restrictions and closure of the community.
Adam J. –
Multi room control
Love this. My house now has independent control of the heating in each room. It’s been expensive but definitely worth it in the long run.Dropped a star due to come of the configurations and HomeKit niggles in getting set up. There isn’t a perfect interplay with the Tado app and HomeKit.
Amazon Customer –
Not Working Initially as Expected. Fixed Remotely by Tado.
This might be a lengthy review but hopefully will provide an insight into my less than successful experience.I took some time looking at reviews of various smart heating systems before deciding on Tado. I spent £420 on 1 smart radiator starter kit, 1 smart thermostat and 3 smart radiator valves after consulting with Tado on the best setup for my home and required usage. I retained the hot water control via my existing programmer so didn’t need the extension kit.The items are packaged in a style and branding not dissimilar to that of Apple and although are of a plastic finish seem reasonably robustThe online registration and system installation was easy and intuitive, and having a technical background I found it straightforward. I set up three zones, a living room with the smart thermostat and two smart radiator valves as recommended by Tado, a family room with 2 smart radiator valves on both radiators and 1 bedroom with a smart radiator valve. I didn’t want to invest in any more kit until I was sure that it did what Tado said it would.Connection of the internet bridge and pairing of all the components was uncomplicated as was fitting the valves, only two needed the included adapters, (on Danfoss valves.)I set the system up initially on the web interface and then downloaded the Tado App on to my iPhone. Programming the zones for different times and temperatures was simple to do either via the web interface or on the app.So with everything programmed we woke up to a cold house the next morning. The boiler had only fired for a short period. The schedule was set to warm the bedroom and family rooms before the living room which isn’t used until afternoon. Manually starting the living room by increasing the set temperature above the actual recorded temperature then enabled the other zones to warm up in line with the set-point temperatures. Thinking this might have been a one-off I left it but it did the same the next day, cold house in the morning.So it appears that the zone with the smart room thermostat in must be calling for heat before any other zone even though their smart radiator valves are calling for heat.And this is where it all goes downhill with Tado support.I tried throughout the day to call but was unable to get through, just a recording that all agents are busy and to try later (or leave a message.) So I emailed asking for help, and got a response saying that they had made changes to my system (I have no idea what, they didn’t say – and I couldn’t see any changes) to prevent the boiler short firing and not reaching full temperature on first starting and to let them know if it didn’t work. It didn’t so I replied by email but heard no more. I tried ringing but just got the same recorded message.However, they sent me a satisfaction request in dealing with the problem even though they hadn’t and still haven’t fixed it – unbelievable. I now have a response saying they are still dealing with the request for help which will take a few days more.This is not good enough Tado – I’m a new customer with a zone configuration that you recommended and it doesn’t work.Once the system does decide to start up then generally it works fine during the day although there are noticeable variations in the room temperatures before the system turns on the heating again so you can feel the temperature drop and then increase, i.e it doesn’t maintain a comfortable constant temperature. You also need to check the actual room temperature with a separate thermometer agains the Tado set point temperatures and then adjust the offset on which ever device is set to monitor the room temperature.I haven’t tried the Geolocation feature yet or the relationship with Apple Homekit as I’d just like to get it working.So in summary, installation set up, programming and control in principle, very good. Functionality not so good Problem resolution and support poor.Tado if you read this I’d like a resolution please (i.d. 426017) so I can return all the items to Amazon for a refund within 30 days if you can’t fix this for me.EDIT- UPDATE.Tado have now fixed the problem remotely. I have therefore revised my rating.
34 people found this helpful